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Our Careteam

  • Jane
    Hospital Manager
    Jane has been a Practice Manager at the Blue Cross Animal Hospital since 1992. She lives with her husband Brian, and her four-legged kids: Banana, Gunner and Bazinga Victory. Banana is a shadow to Jane and is cuddly. Gunner was adopted from a rescue group when his owner could no longer care for him. He brings stuffed animals to Jane in bed every morning. Bazinga’s middle name is after Brian’s motorcycle.
  • Shannon
    Assistant Manager
    Shannon has worked at the Blue Cross Animal Hospital since 2004. She shares her home with her Husband Neil and adorable sons Jack and Liam, plus three rescued cats; Murphy, Noah and Tabitha (pictured).





  • Michelle
    Lead Veterinary Technician
    Michelle has been a Veterinary Technician at the Blue Cross Animal Hospital since 2005. She graduated from Medaille College with an Associate’s Degree in Veterinary Technology in 2005. Michelle’s dog, Miss Bailey, was adopted from the SPCA when she was 6 months old. She also a cat named Oscar.
  • Robin
    Veterinary Techninian
    Robin has been a technician at Blue Cross since March of 2017. She has an Associates and Bachelor Degree in Veterinary Technology. Her pets are Robbie (pictured), her dog Ash, and cat Pirate. When she’s not busy painting, enjoying movies, or playing board games, she’s keeping the staff entertained with her great sense of humor!

  • Cyndi
    Veterinary Receptionist
    Cyndi has been a Veterinary Receptionist at Blue Cross since 2008. She has her MS degree in Anthrozoology and is currently pursuing her doctorate in Clinical Psychology with an interest in Animal-Assisted Therapy. When not at work or in school, Cyndi is spending time with her two daughters, V and Rorie, and furry family; Nefrititi, Ireland, Ebenezer, Salem and Atticus.
  • Lexi
    Veterinary Receptionist
    Lexi has been a Receptionist at Blue Cross since the beginning of 2017, and she has been a great addition to the family! She shares her time with three goofy pups; a boston terrier named Samantha (AKA Pony), a beabull named Jax, and her new mixed breed, Riley! (pictured)
  • Paula
    Veterinary Assistant
    Paula has been a Veterinary Assistant at the Blue Cross Animal Hospital since 2008. Flint, a border collie, has enriched Paula’s family with his bountiful energy and Neewa is a loyal German shepherd that shares a very special bond with Paula. She and her family participate in the Guiding Eyes Program for the Blind as a puppy raiser
  • Shannan
    Veterinary Assistant
    Shannan has been an assitant at BCAH since the fall of 2013 and has had a true passion for animals since she was a little girl! Currently she is working on a degree in Early Childhood Education at Medaille College. When she’s not working she enjoys spending her nights downtown at the arena watching hockey and cheering for her favorite team, the Buffalo Sabres. She has five pets that keep her very busy; three dogs named Maxim, Daisy and Jasmine, a cat named Timon, and a bird named Sammy!